Legal Information

Terms of Service

Effective Date: October 1, 2021

1. Consent to Terms of Service

This Web site is owned and operated by BetterCare Insurance Services LLC, or one of its affiliates or subsidiaries (collectively “BetterCare” “we,” “us” or “our”). These Terms of Service apply to our websites, including and any other site that posts a link to this page (collectively, the “Site”). By accessing our Site, you consent to these Terms of Service (“Terms”) and our collection, use and sharing of your information as described in our Privacy Policy, or any other terms linked to these Terms. If you do not agree to these Terms, please exit our Site.

If you have any questions regarding our Terms or your use of our Site, please contact us by email at, or by mail to: BetterCare Insurance Services LLC, P.O. Box 211074, Bedford, TX 76095


2. Ownership of Site Content

Unless otherwise noted, all photographs, pictures, graphics, and all other images, including digital, ‎printed and video images, and portions thereof, and all content, data, software, scripts, information, news, and all ‎other text and materials, including digital, printed and audio, along with the layout and design of the ‎Site and all documentation, data, services, features, products and other content on the Site ‎‎(collectively, “Site Content”) are protected by the copyright laws of the United States and other ‎jurisdictions. All Site Content is owned by, or licensed to BetterCare. Site Content may not be ‎reproduced, modified, redistributed or otherwise used in any way without an express written license with the ‎applicable Site Content owner. ‎

3. Use of Site Content

You are hereby granted a limited, non-exclusive, revocable, non-assignable, personal and non-transferrable license to view, access, and display the Site and Site Content on your personal computer or mobile device only and print a copy of the Site Content for your own personal use, provided that you retain all copyright and other proprietary notices on ‎any permitted copies of the materials. You may not otherwise copy, reproduce, modify, adapt, display, perform, publish, create ‎derivative works from, store, sublicense, translate, sell, rent, or otherwise exploit this Site or ‎the Site Content‎.

You agree to not engage in the use, copying, or distribution of any of the Site Content, ‎whether manually or by using robot, scraper, crawler or any other automated device or process, ‎other than as expressly permitted herein or as reasonably necessary to use the Site for its ‎intended purpose, including any use, copying, or distribution of Site Content for any ‎commercial purposes. You in no way will obtain any ownership interest in the Site Content.‎

4. Reservation of Rights

All rights not expressly granted by BetterCare herein are reserved. Nothing on the Site or in these Terms grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any Site Content or other materials of any third party, or may be construed to mean that BetterCare has the authority to grant any license on behalf of any third party.

5. BetterCare Trademarks

BetterCare trade names, trademarks, service marks, logos, domain names‎, all page headers, graphics, images, symbols, and other BetterCare marks found at the Site are the proprietary property of BetterCare (collectively the “Marks”). Use of the Marks is strictly prohibited without the prior written consent of BetterCare.

6. Third Party Trademarks

The trademarks of third parties may also appear on the Site from time to time; you may not use these trademarks without prior written permission of their respective owners. You acknowledge and agree that nothing on the Site grants, expressly or implicitly, by estoppel or otherwise, any right or license to use any of these trademarks, nor may anything be construed to mean that BetterCare has authority to grant any right or license on behalf of any third-party trademark owner.

7. Restrictions, Limitations and Conditions of Use

Any unauthorized use of this Site or Site Content for any purpose is prohibited. We may suspend or terminate the availability or your use of the Site (and any elements or features of it), in whole or in part, for any reason, and at any time, in our sole discretion, and without advance notice or liability.

You agree that you will not: (i) use our Site for any political or commercial purpose, aside from the purchase of goods or services if offered for sale through the Site by BetterCare and its affiliates; (ii) engage in any activities through or in connection with our Site that attempt to or actually do harm any individuals or entities or are unlawful, offensive or abusive, or that violate any right of any third party, or are otherwise objectionable to BetterCare; (iii) reverse engineer, decompile, disassemble, reverse assemble or modify any Site source or object code or any software or other products, services or processes accessible through any portion of our Site; (iv) engage in any activity that interferes with another user’s access to our Site or the proper operation of our Site, or otherwise causes harm to our Site, BetterCare or other users; (v) use Site Content in a manner that suggests an unauthorized association with any of our products, services or brands; (vi) interfere with or circumvent any security or access feature of our Site; or (vii) otherwise violate these Terms of Use.

BetterCare has no obligation to monitor your interaction with the Site, but reserves the right to review ‎or monitor the Site and any user submissions in its sole discretion.

8. Links to Other Sites

In using the Site, you may find that BetterCare provides hyperlinks to one or more third-party ‎websites (the “Linked Sites”). BetterCare provides these links as a convenience for you and other ‎users but is not responsible for the content of, or links to and from, the Linked Sites. Your linking ‎to these Linked Sites is at your own risk. We encourage you to read the terms of service and ‎similar privacy policies of the respective Linked Sites, should you choose to visit them since your ‎use of those Linked Sites will be subject to their terms of use and privacy policies. A link from the ‎Site does not imply a relationship with, or endorsement of, the Linked Site(s) or its content, ‎purpose, policies, or business practices by BetterCare.‎


9. Disclaimer, Limitation of Liability, and Indemnification

The materials, Site Content and services offered on the Site are provided “AS IS” and ‎without ‎warranties of any kind. To the fullest extent permissible pursuant to applicable law, we ‎disclaim ‎all warranties, express or implied, including, but not limited to, implied warranties of ‎non-‎infringement, merchantability and fitness for a particular purpose. We do not warrant that ‎the ‎use of the Site will be uninterrupted or error-free, that defects will be corrected, or that ‎the Site ‎or the server(s) that make it available or any advertised or hyperlinked site are free ‎of viruses ‎or other harmful components or that the Site, server(s), or advertised or ‎Linked Sites will be ‎accessible at all times. We do not warrant or make any representations ‎regarding the use of the ‎Site or any information contained therein, including Site Content, ‎with respect to correctness, ‎accuracy, availability, reliability, graphics, links or otherwise. You assume the ‎entire cost of all necessary ‎servicing, repair or correction to any equipment you use to access ‎the Site. To the extent that ‎applicable law may not allow the exclusion of implied warranties, ‎the above exclusions may not ‎apply to you. ‎

Documents, information, product descriptions, graphics and other materials appearing on the Site may include ‎technical ‎inaccuracies, miscalculations, typographical errors, and out-of-date information. Use of ‎such ‎documents, information, product descriptions, graphics or other materials is at your own risk.

You waive any and all claims and rights against us and our affiliates, parents, and successors ‎‎and each of our employees, assignees, officers, agents and directors (the “BetterCare Insurance Services LLC Parties”) ‎‎resulting from injury or damage to, or destruction, theft, or loss of, any property, or person, to ‎‎the maximum extent permitted by applicable law. None of the BetterCare Insurance Services LLC Parties will be liable to ‎you ‎under any cause of action, for any direct, indirect, special, incidental, consequential, ‎reliance or ‎punitive damages, including loss of profits or business interruption. You hereby ‎agree to ‎indemnify the BetterCare Insurance Services LLC Parties from and against any and all claims, liabilities, and ‎expenses ‎‎(including reasonable attorneys’ fees), resulting from your use of the Site or any ‎breach of ‎these Terms by you.‎


10. Ability to Accept Terms

You affirm that you are the age of majority in your jurisdiction and are fully able and competent to ‎enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth ‎in these Terms, and to abide by and comply with these Terms. The Site is not intended for children ‎under the age of eighteen (18). If you are under 18 years of age, then please exit now and do not ‎use this Site. ‎

11. Data Processed in the United States

Please review our Privacy Policy for additional information on how we process and protect your data.

12. Indemnification

You agree to defend, indemnify and hold harmless BetterCare, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your violation of these Terms of Service or your use of the Services, including but not limited to any use of the Site Content, services and products, other than as expressly authorized in these Terms of Service.


13. Choice of Law and Forum

These Terms will be governed by and construed in accordance with the laws of the State of Texas ‎without giving effect to any principles of conflicts of law. All disputes arising under, or in any way connected with use of this Site, shall be litigated ‎exclusively in the state and federal courts residing in the State of Texas and in no other ‎court or jurisdiction. You hereby submit to the jurisdiction of the state and federal courts ‎sitting in Bedford, TX.‎


14. Severability and Enforceability

If any provision or portion of these Terms is held to be illegal, invalid, or unenforceable, in whole or in part, it shall be modified to the minimum extent necessary to correct any deficiencies or replaced with a provision which is as close as is legally permissible to the provision found invalid or unenforceable and shall not affect the legality, validity or enforceability of any other provisions or portions of these Terms.


15. Termination/Exclusion

We reserve the right, in our sole discretion, to revoke, terminate or suspend any and all privileges ‎associated with accessing the Site for any reason or for no reason whatsoever including improper ‎use of the Site or failure to comply with these Terms, and to take any other action we deem ‎appropriate.

16. User Suggestions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other ‎information provided by you to BetterCare through the Site are not confidential and you grant us a ‎worldwide, perpetual, royalty-free license to distribute, publish, modify, edit or otherwise use your ‎submissions. BetterCare shall be entitled to the unrestricted use and dissemination of these ‎submissions for any purpose, commercial or otherwise without any acknowledgement of or ‎compensation to you.

17. Changes to Terms

We may revise these Terms at any time, with or without notice, by updating this page, and such ‎revisions will be effective upon posting to this page. Please check these Terms periodically for any ‎changes. Your continued use of the Site following the posting of any revisions to these Terms will ‎mean you accept those changes. We reserve the right to alter, suspend or discontinue any aspect of ‎the Site, including your access to it. Unless explicitly stated, any new features will be subject to ‎these Terms.

18. Assignment

These Terms, and any rights and licenses granted hereunder, may not be ‎transferred or assigned by you. However, we may assign, novate or subcontract any or all of our rights and obligations under these Terms at ‎any time.

19. Entire Agreement

These Terms, together with the Privacy Policy and any other documents or policies referenced herein, constitute the entire agreement between you ‎and BetterCare regarding the use of the Site and the content and services provided on this Site, ‎superseding any prior agreements between you and BetterCare relating to the subject matter hereof.

20. Product Restrictions

Policies and products are not available in all states. Exclusions and misstatement and misrepresentation restrictions may apply. The quote, policy and plan comparisons and information we provide are furnished by the individual insurance companies, and are subject to change without notice and/or underwriting qualification by the specific insurance company to which the application is submitted. A quote should not be construed as a commitment from the insurance company to actually issue that policy or any other policy to you. All quotes that we present are based on the information you have provided us at our request. You are responsible for ensuring that information you provide in connection with any quotation or inquiry through the Site is accurate and up to date. You may change or edit your information at our Site by contacting us via email at

To purchase an insurance policy, you must submit a completed application to the insurance company, which will then review and underwrite your application along with any other information that may be gathered from sources such as, but not limited to, the Department of Motor Vehicles, credit bureaus and the Medical Information Bureau. Following that review and underwriting analysis, the insurance company will then determine whether you are eligible for insurance and, if so, the precise premium to charge you for the insurance policy you seek. This underwriting process may result in higher or lower premiums than your quote.

21. Consumer Protection Notice

If you are a consumer, the provisions in these Terms of Use are intended to be only as broad and ‎inclusive as is permitted by the laws of your state of residence. Certain states, like New Jersey, ‎have heightened consumer protection laws that may make certain terms of these Terms of Use ‎inapplicable to you. Specifically, if you are a New Jersey consumer, the terms of Sections 8, 9, 12, 13, and 14 do not limit or waive your rights as a consumer under New Jersey law and the ‎provisions in these Terms of Use, as they pertain to you, are intended to be only as broad and ‎inclusive as is permitted by the laws of the State of New Jersey. No provision of these Terms of ‎Use shall limit or waive your rights as a consumer under the law of your state of residence. In any ‎event, BetterCare reserves all rights, defenses and permissible limitations under the law of your ‎state of residence.‎

22. Contact Us

If you have any questions regarding these Terms or your use of our Site, please contact us at by e‎mail at, or by using the mailing information below:

BetterCare Insurance Services LLC, P.O. Box 211074, Bedford, TX 76095

23. Advertising Disclaimers

For more information about our advertising content, view our Privacy Policy.

24. Licensing Information

In Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, District of Columbia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin, Wyoming licensed as BetterCare Insurance Services LLC Insurance Services.

Medicare Advantage Disclaimer

BetterCare Insurance Services LLC is a licensed insurance agency doing business as BCI Insurance Services in California.

Plans are covered by a Medicare Advantage organization with a Medicare contract. Enrollment in the plan depends on the plan’s contract renewal with Medicare.

This information is not a complete description of benefits. Call 1-844-395-4370 (TTY 711) for more information.

For a complete list of available plans in your area, please contact 1-800-MEDICARE (TTY users should call 1-877-486-2048), 24 hours a day, 7 days a week, or consult

Every year, Medicare evaluates plans based on a 5-star rating system.

For plans that provide drug coverage, the formulary may change during the year.

Out-of-Network/non-contracted providers are under no obligation to treat Plan/Part D Sponsor members, except in emergency situations. Please call plan customer service number or see your Evidence of Coverage for more information, including the cost-sharing that applies to out-of-network services.

Medicare beneficiaries may also enroll in other plans through the CMS Medicare Online Enrollment Center located at

Medicare Advantage organizations comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex.

Licensed sales agents may be compensated based on your enrollment in a Medicare Advantage plan.

Carrier Non-Discrimination Disclosures


Alabama 3001377638
Alaska 3001434387
Arizona 3001377636
Arkansas 3001377635
Colorado 698718
Connecticut 2730946
Delaware 3001377640
District of Columbia 3001377629
Hawaii 538196
Idaho 861065
Illinois 3001377558
Indiana 3690944
Iowa 3001377624
Kansas 19965708
Kentucky 1143554
Louisiana 920111
Maine AGN387735
Maryland 3001380814
Michigan 133647
Minnesota 40750457
Mississippi 15041214
Missouri 3001444008
Montana 3001380820
Nebraska 3001380852
Nevada 3692016
New Hampshire 3001380887
New Jersey 3001380849
New Mexico 3001443991
North Carolina 3001380780
North Dakota 3001380838
Ohio 1374065
Oklahoma 3001380862
Oregon 3001405107
Pennsylvania 1014592
Rhode Island 3001382904
South Carolina 3001383035
South Dakota 10028489
Tennessee 3001383026
Texas 2689726
Utah 861620
Vermont 3691811
Virginia 151713
West Virginia 3001383048
Wisconsin 3001382890
Wyoming 470756
Last updated on: 08/09/23